Privacy Policy

1. What we collect

We may collect:

• Contact details (name, address, email, phone).
• Matter information you provide (facts, documents, forms).
• Billing and payment information.
• Website/technical data (IP address, device type, pages viewed, cookies/analytics).
• Recruitment data if you apply for a job.
• Employee personal information for HR administration (applies to staff).

We collect personal information directly from you and, where appropriate or authorized, from third parties (e.g., opposing counsel, regulators, courts, public records, professional references).

2. Purposes (why we use personal information)

• Provide legal services and manage client matters.
• Communicate with you, schedule appointments, and respond to inquiries.
• Verify identity, check conflicts, prevent fraud, and meet legal/professional obligations.
• Manage billing, accounting, and file administration.
• Operate and improve our website and services (including analytics).
• Recruit and manage personnel.

Under PIPA, collection/use/disclosure must be reasonable for the stated purposes and typically occurs with consent or as otherwise authorized by law.

3. Consent

We seek consent (express or implied) where required and provide privacy information openly. You may withdraw consent, subject to legal/contractual limits and reasonable notice. (CASL consent rules also apply to commercial electronic messages; see Section 9).

4. Cookies and analytics

We use essential cookies to operate the site. With your consent, we may use analytics cookies to understand site usage and improve performance. You can manage cookies through your browser settings. We use Google Analytics to collect aggregated usage data; Google may process this information on servers outside Canada.

5. Service providers and cross-border transfers

We may use third-party service providers (e.g., secure hosting, email, document management, scheduling, payments, analytics). Some providers may process or store personal information outside Canada (e.g., the United States).

6. Safeguards

We use physical, organizational, and technological safeguards appropriate to the sensitivity of the information (e.g., access controls, encryption in transit where feasible, secure disposal). Under PIPA, organizations must take reasonable measures to protect personal information.

7. Retention and destruction

We retain personal information only as long as reasonably necessary to fulfill the purposes above and to meet legal/professional obligations (e.g., Law Society file-retention guidance), after which we securely destroy or de-identify it.

8. Access and correction

You may request access to, or correction of, your personal information in our custody or control. We will respond within 45 days unless an extension is permitted by law. We may charge a reasonable fee for access (not for correction). If we refuse access in whole or in part, we will provide reasons as required by PIPA. If you disagree, you may ask the Office of the Information and Privacy Commissioner of Alberta (OIPC) to review.

9. Email marketing and CASL

We only send commercial electronic messages (e.g., newsletters) with consent, and each message includes our identification and a functional unsubscribe mechanism. You can unsubscribe at any time.

10. Children

Our services are directed to adults. If you believe a child has provided us personal information without appropriate consent, contact us to request deletion.

11. Contact our Privacy Officer

To request access/correction, make a complaint, or ask questions about service providers outside Canada, contact:

If we do not resolve your concern, you may contact the OIPC: oipc.ab.ca.

12. Updates

We may update this Policy. Changes take effect when posted with a new "Effective date."